As we mentioned before, we are capable of servicing and repairing all brands of industrial and domestic sewing machines, sergers, embroidery machines, hemmers, mid-arm as well as long-arm quilting machines, and even vacuum cleaners. This includes but is not limited to Bernina, Baby Lock, Brother, Janome, Husqvarna, Singer.

Click here to see our Service Price List. To request a service call, click here.

We can also perform a full restoration on any machine. If desired, full restoration can include a custom paint job, using automotive grade paint. Some photos of this type of restoration are listed on the website. These are specifically Singer Featherweight machines.

Singer Featherweight in Plum Crazy primed and ready to be painted	Singer Featherweight in Plum Crazy painted and restored

Servicing begins the moment the Technician sits down at a machine. If a machine is transported to the Shop, it gets a little hang tag identifying it with the customer’s name which corresponds to a Registration Sheet – that’s where the customer states his or her concerns or requests; ranging from “The belt is broken”, to “I was sewing along then something just went ‘THUNK!’ inside”, to “Just a regular servicing, please”.

Each machine goes through its own relative Multi-Point Inspection to assess what might be malfunctioning, if anything. Here is an exhustive list of everything we check when we service a machine: Machine Repair Service Checklist.

The items listed here are not meant to represent every single step on each particular machine but merely provide a glimpse into the attention and care that will be given to your machine.

The process begins with disassembly. Each machine has its own nuances and care must be shown so as to avoid breaking any protruding or connecting parts. Also, screws that close the body can be hidden so each and every nook has to be inspected for them.

At this point, issues can already be seen. The one tiny piece of broken off thread in the needle bar assembly seen below can either cause problems or be a sign of a problem.

After a few more patient disassembly steps, this Brother machine is completely open.

On this machine, at first look, the bobbin housing actually looks very good-no dust, no lint, shiny!

Then, once the body of the machine is taken away, one can see around and under the bobbin housing, discovering a potential problem as illustrated by the red arrows.

It just goes to show that even a fairly new machine that initially looks free of issues can have the beginnings of something that, if left too long, can turn into a real dilemma.

So in this case the Servicing might as well begin in this area. A thorough suction with detailing equipment is performed on ‘dust bunnies’ hiding in various locations.

After just one swipe the area looks much better!

Although the above synopsis shows sewing machines as examples, the same consideration is applied to every machine no matter the type, cost or size. Each machine is treated with concern and care all along the way. If a Service is performed on site at a customer’s location, some steps may be altered or skipped, such as the hang tag identifier, but no work that should be performed is skipped.